At RideReady Bikes, we strive to provide high-quality products and excellent customer service. If you receive a defective item, we offer a hassle-free refund process.
Eligibility for Refunds
- Refunds are issued only for defective items purchased from our website, ridereadybikes.com.
- To be eligible for a refund, you must initiate a return within 30 days of purchase.
- The returned item must be in its original condition and packaging.
Refund Process
- Contact us: To initiate a return, please contact us via email at contact@ridereadybikes.com, by phone at +18593124715, or through the contact form on our website.
- Return the item: We will provide you with instructions on how to return the defective item. Return shipping is free.
- Refund processing: Once we receive and inspect the returned item, we will process your refund.
- Refund issuance: Refunds are typically issued within 7 business days of receiving the returned item. The refund will be credited back to the original payment method used for the purchase.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: contact@ridereadybikes.com
- Phone: +18593124715
- Address: 2 W Glebe Rd, Alexandria, VA 22305